chat.ticket.write
Generated at from
openvibe-contracts v0.107.0 and
openvibe-sdk v0.26.0.
Not grantable to apps (active, first-party).
Create or continue one conversation per (ticket id, calling service) and post a message into it, or read that service's own conversation, paged: with author_kind person, agent or staff and the author's subject, so a service (Help's agent worker, staff tooling) can answer a ticket without the person send route POST /api/chat/send, which needs a person's session. Loopback only, first-party service token; never granted to an app or delegated to an agent.
- Owner
- chat (token audience
openvibe.chat) - Version
- 1.0
- Status
- active
- Visibility
- first-party
- Resource constraints
- none
- Quota class
- internal-write
- Permissions
- chat:write
- Input
- chat.ticket-conversation@1
- Output
- chat.ticket-conversation@1
- Events
- —
- Implemented by
POST /internal/chat/tickets/:ticket_id/messagesGET /internal/chat/tickets/:ticket_id